Protect Your Money

THE 5 GOLDEN SECURITY RULES

Flexepin is a pre-paid cash voucher that allows users to top-up existing accounts to shop online without the need for a credit or debit card. Making online purchases with Flexepin reduces the threat of online fraud as no personal or financial information is requested or saved online. You can purchase Flexepin vouchers online and at a variety of physical locations globally through our trusted retailers. Flexepin vouchers can be utilised on thousands of websites

STAY AWARE OF SCAMMERS AND FRAUDSTERS

Flexepin strives to educate our customers on known scams in circulation and give tips on how customers can protect themselves. Check out the latest information on known scams.

Check the Website URL

Flexepin provides an easy Check Merchant tool to check whether the website it authorised to accept Flexepin 16-Digit PIN vouchers.

DO NOT use Flexepin Vouchers on these unauthorised sites:

Check the email address

You will only receive an email from our customer support team using the following email: customer.support@flexepin.comWe do NOT use other variations when replying to your queries. We do NOT ask for your 16-Digit PIN number, only the serial number.

KNOWN SCAM EMAILS

If you receive a suspicious email or the email address isn’t quite right, please contact us ASAP!